Terms of Service (“TOS”)
The following terms constitutes a legal binding contract (the “Agreement” ) by and between Rainbow Network, and you and effective as of the date of purchasing services from Rainbow Network.
BY USING SERVICES PROVIDED BY Rainbow Network. YOU SIGNIFY THAT YOU AGREE TO THIS DOCUMENT.
All services provided by Rainbow Network. (“Rainbow Network.”) may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Rainbow Network. from any claims resulting from the use of service which damages the subscriber or any other party. Prohibited are sites that promote any illegal activity or present content that may be damaging to Rainbow Network.’ servers, or any other server on the Internet. Links to such materials are also prohibited.
NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY, ILLEGAL MP3 FILES, PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS, OR ANY OTHER ILLEGAL FILES, YOUR ACCOUNT WILL BE TERMINATED IMMEDIATELY, WITHOUT NOTICE. ADDITIONALLY, Rainbow Network. WILL NOTIFY THE PROPER AUTHORITIES OF YOUR ACTIONS.
All account plans come with a predetermined amount of traffic allowance. We monitor all accounts and bill $1.00 for each gig of traffic exceeded. This amount is not prorated, meaning that 1 MB – 1 GB will be treated and billed as the same.
Any attempt to undermine or cause harm to a server or customer of Rainbow Network. is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion. All sub-networks, distributive hosting sites and dedicated servers of Rainbow Network. must adhere to the above policies, with the exception of system resources in respect to dedicated servers.
Your right to a refund is terminated if you open any form of PayPal dispute, or credit card dispute. The refund does not include addons or domains.
By the Account Activation Date of each month, Rainbow Network. shall either: (1) Debit the client’s credit card (when such information has been provided by the client); or (2) Deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to Rainbow Network. by no later than the specified payment due date. Rainbow Network. shall be entitled to immediately terminate this agreement for client’s failure to make timely payments. You will be provided with an invoice on a monthly basis. All credit cards are billed automatically on a monthly basis. It is the client’s responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, we will send an e-mail notification, at which point we will need to be provided with another credit card account number within 24 hours. If we do not receive a response within 24 hours, the account, and all accounts under that account plan, will be suspended.
Certain services carry a setup fee charged by Rainbow Network. to client, which must be paid by client in order to have use of said services. If client terminates this agreement, client shall be responsible for any and all outstanding fees owed to Rainbow Network. and agrees to pay any and all fees incurred by client. Because the services are provided on a monthly basis, the client will be responsible for service fees incurred each month, regardless of when client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded.
Cancellations and Refunds
We do not generally refund cancelled services. All Cancellation must be requested at our support system at http://www.imidc.com/. Cancellations for dedicated servers must be requested one week prior to renewal date. No refunds are issued for all products, include dedicated server，vps Host server，setup charges, add-on charges, domain-registrations, add-on purchases, SSL certificates or overage charges. vps host server，Dedicated servers do not provide refund services.In case of AUP violations, any and all refunds are forfeit.For special refund requests， we will charge a 10% handle fee, the specific percentage is based on our customer service and bank，For newly purchased services, for products in use. We will deduct the number of days of use, the price method is price / 30, and the whole number is an integer. We reserve the right to cancel any account at any time with or without notice.
Late payment of bills over 3 days will cancel the order termination of service.
Limitation of Liability
Rainbow Network. shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Rainbow Network. servers going off-line or being unavailable for any reason whatsoever. Furthermore, Rainbow Network. shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Rainbow Network. servers. All damages shall be limited to the immediate termination of service.
Violations of these Acceptable Use Policies should be referred to [email protected]
All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.
Rainbow Network. cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by Rainbow Network. are resold. Thus, certain equipment, routing, software and programming used by Rainbow Network. are not directly owned or written by Rainbow Network.. Moreover, Rainbow Network. holds no responsibility for the use of our clients’ accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as Rainbow Network. sees fit.
By activating your account with Rainbow Network., you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.
NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.
Server Uptime Guarantee
Rainbow Network. guarantees 99.9% service uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.
Rainbow Network. reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.