Contact IMIDC Sales and Support
We are always here to help. Choose the most convenient way to reach us.
Send Message
Please complete the form below and we will contact you soon. You can also submit asupport ticketfor faster technical support.
Need Help?
You may be looking for the following
We Are Always Here to Help
Reach IMIDC through the channel that suits you: 24/7 live chat for quick questions, email support that usually replies within 24 hours, a hotline during business hours from 9:00 to 18:00, or a support ticket for complex technical issues.
Use the contact form for pre-sales questions about VPS, dedicated servers, BGP, CDN or IP and ASN leasing, as well as billing, business partnership and feedback. For faster technical help, submit a ticket from the client area.
Frequently Asked Questions
Sales and pre-sales inquiries
Tell us your location, traffic and configuration needs and our sales team will recommend VPS, dedicated servers, site-cluster servers or reseller host nodes, and arrange free migration where eligible.
Technical support tickets
Tickets are best for server problems, remote hands requests and network issues. Include your service and a clear description so engineers can act quickly. Check the knowledgebase and network status page for common answers.