Identity Verification Required for All IMIDC Accounts – Alipay, ID/Passport and Proof of Address

Since 2 August 2021, all IMIDC customers must complete identity verification before purchasing or managing services. This helps us protect accounts, prevent fraud and abuse, and meet compliance requirements.

Mainland China Individual Users

Individual users in mainland China can verify quickly by scanning a QR code with Alipay. The process usually takes only a moment.

International Customers

Customers outside mainland China should upload:

1. A valid government-issued ID card or passport
2. A recent utility bill or other proof of address

Please make sure the documents are clear, complete and match the information in your account.

How Your Data Is Used

The information you provide is used only for identity verification and compliance purposes.