IMIDC Identity Verification Guide: Online ID, Alipay, WeChat Face & Business

Verifying your identity keeps your IMIDC account secure and speeds up activation and review of some services. IMIDC offers 4 verification methods, and completing any one of them counts as a successful identity verification. All of them are free. Users in mainland China are recommended to use Alipay or WeChat verification, while international users can verify online with a passport or other ID document.

Key Takeaways

• There are 4 ways to verify your IMIDC account: Online ID Verification (Didit), Alipay Personal Verification, WeChat Face Verification and Alipay Business Verification.
• Completing any one of the 4 methods marks your IMIDC account as verified.
• All IMIDC identity verification methods are free of charge.
• International customers can use Online ID Verification (Didit), completing it with a passport or national ID card plus a face match.
• Alipay Business Verification is reviewed manually after submission, and the result appears on the verification page within 3 business days.

Before You Start

• You have registered and logged in to the IMIDC Client Area.
• A phone with a camera (needed for the face match).
• Prepare the documents required for your chosen method:

Steps

Step 1: Open the verification center

After logging in to the Client Area, click Identity Verification under the Account section in the left sidebar. If your account is not yet verified, an orange "Unverified" badge appears next to the menu item; there is also a banner on the Client Area home page, and you can click Verify Now there to get started.

On the Account Verification page, 4 cards are listed under "Available Verification Methods". Pick the one that suits you and click Verify Now on that card.

Step 2A: Online ID Verification (Didit, recommended for international customers)

1. On the Verify Your Identity page, use the Verification Country drop-down to select the country that issued your ID (it defaults to the country in your account profile — if your document was issued by another country, change it). This only determines which country's document you will use; it does not change the country information in your account.
2. Click Start Verification, follow the prompts in the pop-up window to photograph your ID, and then complete the face match.
3. We recommend doing it all in one go in a well-lit place. If you close the window midway, just come back and click Continue Verification to pick up where you left off.

A status of Approved means verification succeeded. If it shows In Review, please wait — the system will sync the result automatically.

Step 2B: Alipay Personal Verification

1. Under "Verification Type" at the top of the page, select Personal, then enter your Name and Chinese ID number.
2. Click Upload under "ID card front" and "ID card back" to upload each photo (jpg/png/gif supported, max 5MB each).
3. Click Start Verification. When the QR code appears on the page, scan it with the Alipay app on your phone and follow the prompts to complete the face scan.
4. Once the face scan passes, verification is complete.

Each Chinese ID number can only be used to verify one account. If you see the message "This identity information is already in use by someone else", please submit a ticket to contact support.

Step 2C: WeChat Face Verification

1. Enter your Name and Chinese ID number, and tick "I have read and agree to the terms".
2. Click Submit, then scan the QR code on the page with WeChat to complete the face scan.

Step 2D: Alipay Business Verification

1. On the Alipay verification page, select Business under "Verification Type", then enter the company name, business license number, legal representative's name and the legal representative's ID number.
2. Upload a scan of the business license and photos of the front and back of the legal representative's ID card.
3. The legal representative in person scans the QR code with Alipay and completes the face scan.
4. After submission, the application goes to manual review, and the result will appear on the verification page within 3 business days.

Accounts that have already completed personal verification can also apply for business verification.

Step 3: Confirm the verification result

Go back to the Account Verification page. If the top of the page shows "Your account is verified" along with the verification method and time, you're done. For methods you have completed, the card button changes to View Status.

FAQ

Is there a fee for identity verification?

No. All 4 IMIDC verification methods are free.

I'm an international customer without a Chinese ID card. How do I verify?

Choose Online ID Verification (Didit) and use your passport or national ID card plus a face match. Both mainland China and international documents are supported.

Do I need to complete all 4 methods?

No. Completing any one of them marks your account as verified.

What if my Didit verification keeps showing "In Review"?

Some documents are sent for manual review, and the system will sync the result automatically, so there is usually no need to resubmit. If you don't get a result for a long time, please submit a ticket and include your account email.

What if I entered the wrong information or need to change it?

Verification details cannot be edited by yourself once approved. Please submit a ticket to contact support.

Privacy

Verification data is used only to verify your account identity. ID numbers and phone numbers shown in the Client Area are masked, with only the first and last few digits visible.

Summary

Verify once, and purchasing, renewing and managing services becomes smoother afterwards — it also helps keep your account secure. If you run into any problems, IMIDC offers 24/7 multilingual ticket support; just submit a ticket anytime.

Related Articles

• Getting Started with the IMIDC Client Area: Server IP and Password, Renewals and Tickets
• How to Submit a Ticket to IMIDC Technical Support
• IMIDC Renewal and Billing Guide